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Bringing Legendary Workforce Mobility Service to Life 09.26.2019 | Tim McCarney

This is our blog. It’s the place where we present trends, new ideas and best practices that make it easier for corporate relocation and global mobility professionals to manage their mobile talent.

It’s also the place where, from time to time, we like to share good news about good things that happen to our company and our people. Yes, it’s our chance to make like a proud parent displaying our kid’s bowling trophies (which was my sport of choice as a young man), but it’s also an opportunity to remind our clients and their relocating employees of our never-ending quest to be Legendary in everything we do.

Our most recent good news? Last week, our MyWIN mobility management system was named “Most Innovative Use of Technology in Global Mobility” at the Asia Pacific EMMA Awards. Presented by the Forum for Expatriate Management (FEM), the EMMAs recognize the top companies, technologies and products in global mobility and international HR.

This is the latest in what the clever folks in Marketing have called Weichert’s “Cavalcade of Accolades” which has also included, over the past 12 months:

Being named “Relocation Management Company of the Year” at the Forum for Expatriate Management’s Americas EMMAs in May, 2019. With this win, Weichert has set a new precedent, becoming the first and only company to be named RMC of the Year six times, having also won this honor in 2012, 2014, 2015, 2016 and 2018.

Earning the highest Net Satisfaction rating from relocated employees among the industry’s largest service providers for the sixth consecutive year in the Twenty-Fifth Annual Nationwide Relocating Employee Survey. Conducted by Trippel Survey & Research LLC, this survey is the only objective, industry-wide survey to rank the quality of service provided by relocation companies based on feedback from relocated employees.

Earning the highest Net Satisfaction rating from corporate managers among our largest competitors for the fifth consecutive year in Trippel’s Seventeenth Annual Relocation Managers Survey. In that same survey, we also outranked all competitors in the category of “willingness to recommend,” perhaps the strongest indicator of service satisfaction and customer loyalty.

According to Alan Trippel, founder of Trippel Survey & Research LLC, “Net Satisfaction is the strongest and most accurate indicator of service quality.”

Of course, credit for all of this industry recognition goes to our colleagues, who have transformed Legendary Service from a customer service training concept into part of our corporate DNA — something tangible felt by all who partner with us. We are extremely proud of their passion for creating futures where our clients, their mobile employees, our supplier partners and our global colleagues thrive.

Now if we could just work on those bowling trophies…

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Written by Tim McCarney

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