Press Release

Weichert Workforce Mobility Earns Highest Net Satisfaction Rating from Relocating Employees for Seventh Consecutive Year 07.22.2020

MORRIS PLAINS, NJ, July 22, 2020 – Weichert Workforce Mobility, one of the world’s leading providers of corporate relocation solutions, received the highest Net Satisfaction rating among all providers in its industry in the Twenty-Sixth Annual Nationwide Relocating Employee Survey, conducted by Trippel Survey & Research LLC©.

In addition, Weichert also achieved another milestone, earning the highest Net Satisfaction rating among the industry’s largest providers for the seventh consecutive year. According to Alan Trippel, founder of Trippel Survey & Research LLC, “Net Satisfaction is the strongest and most accurate indicator of service quality.”

The Annual Nationwide Relocating Employee Survey is the only survey of its kind to provide unbiased, objective rankings of the quality of service provided by relocation companies based on feedback obtained directly from the employees who have been relocated. The results allow HR and corporate professionals who manage mobile talent to accurately assess the employee experience from the customer’s perspective.

“No one has keener insight to a relocation provider’s service strengths than the employees who are being relocated,” said Mark Bennett, Executive Vice President at Weichert Workforce Mobility. “The fact that we have continued to earn the highest Net Satisfaction rating from mobile employees with such consistency—and in such a competitive market—shows the effectiveness of our efforts to deliver truly Legendary customer experiences.”

“When relocating employees have a positive relocation experience, they thrive in their new positions, build stronger bonds with their employers, and achieve greater success, and I’m thrilled to see that we continue to elevate that experience,” said Dave Bencivengo, President of Weichert Workforce Mobility. “While we take pride in our long-term success in this survey, we’re even more satisfied by what it reflects: a culture that values collaboration and remains committed to achieving winning outcomes for clients and relocating employees and their families.”

“Providing great customer service starts with hiring the right people and giving them the tools and empowerment to thrive,” said Vicki Lander, Executive Vice President of Weichert Workforce Mobility. “From our front-line Counselors who serve as a life-line to mobile employees to our support teams who offer seamless assistance with everything from expense processing to technical queries, our colleagues are bound by a shared commitment to Legendary Service. The fact that they have achieved best-in-class results in this survey for seven straight years is awe-inspiring. I couldn’t be prouder of our team.”

In this same survey, Weichert Corporate Housing, a leader in temporary accommodations for relocating employees and families, earned the highest average satisfaction score among large-size providers in its industry, reflecting the strength of Weichert’s holistic, all-under-one-roof employee mobility solution.

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