Weichert Workforce Mobility, a leader in global talent relocation, came up huge in the 20th Annual Relocation Managers’ Survey—Global Mobility Administration and Supplier Performance, earning the highest average service scores in seven of eight critical categories.
Most noteworthy was Weichert’s achievement in the technology category, where its Weichert Go platform propelled the company to the Highest Average Score and the Highest Net Satisfaction rating, the latter a staggering 46 percentage points higher than their closest competitor and almost four times the industry average.
Since its launch, Weichert Go has proven a true industry disruptor as a future-proof, end-to-end mobility management system that has earned praise for its unmatched data reporting, interactive AI-powered dashboards, Go Flex capability for flexible program administration, and other features that make mobility management more strategic, streamlined and intuitive.
In addition to technology, Weichert earned the highest average service score in six other survey categories, including Knowledge and Understanding of Expats’ Destination, Breadth of Service, Local Supplier Management, Value for Price Paid (Highest Average Score and Highest Net Satisfaction), Accountability & Transparency, and Overall Satisfaction.
“In 2023, we celebrated a triumphant milestone, earning the highest net satisfaction scores from mobile employees in Trippel’s Annual Relocating Employees Survey for the tenth consecutive year, solidifying a Decade of Dominance as service experience leaders,” said Vicki Lander, Executive Vice President of Client Services.
“Fast-forward to 2024, and we’re proud to earn equally impressive accolades from corporate managers, confirming that when it comes to making the inherently complex process of relocation feel more strategic and less transactional, no one does it better or with greater consistency than Weichert.”
Conducted by Trippel Survey and Research, the Annual Relocation Managers Survey—Global Mobility Administration and Supplier Performance is the mobility industry’s most comprehensive and trusted third-party survey. It provides unbiased rankings of the quality of relocation services based on direct feedback from corporate mobility managers. The results allow HR and corporate professionals who manage mobile talent to accurately assess the quality of RMC support, from the technology tools to the breadth and value of services provided to the effectiveness in managing third-party suppliers.
“The how, why, and where of work is changing at a blistering pace, and companies need an adaptable, responsive relocation partner that ensures their program is resilient and agile enough to withstand these changes,” said Dave Bencivengo, President of Weichert Workforce Mobility. “Results like these prove that our clients trust us to help deliver a program that thrives: they trust in the quality of our counselors to support their employees, the expertise of our Advisory team to navigate changes and refine their strategy, and the focus of our tech team to keep delivering solutions that empower them to leverage data to drive real change.”
Continued Bencivengo, “We’re proud of the positive role we continue to play in helping clients develop, retain and unleash their mobile talent amid some challenging shifts to the world of work. And we are immensely grateful to have earned the trust of our clients as they embrace change to remain competitive and resilient.”