MORRIS PLAINS, NJ, August 11, 2021 – Weichert Workforce Mobility, one of the world’s leading providers of corporate relocation solutions, received the highest Net Satisfaction rating among all providers in its industry in the Twenty-Seventh Annual Nationwide Relocating Employee Survey, conducted by Trippel Survey & Research LLC©.
Weichert also achieved a milestone in this survey, earning the highest Net Satisfaction rating among the industry’s largest providers for a record-setting eighth consecutive year. According to Alan Trippel, founder of Trippel Survey & Research, “Net Satisfaction is the strongest and most meaningful indicator of service quality.”
This survey is the only one of its kind to provide unbiased, objective rankings of the quality of service provided by global workforce mobility companies based on feedback obtained directly from relocating employees. The results allow HR and corporate professionals who manage mobile talent to accurately assess the employee experience, which is the single most important metric impacting recruitment and retention.
“‘The Great Resignation’ and the new War for Talent remind us that an exceptional employee experience is at the core of talent development and longevity, and I’m proud to see that we continue to elevate that experience,” said Dave Bencivengo, President of Weichert Workforce Mobility. “Delivering a caliber of service so distinctive, and with such consistency, demonstrates just how reliably different we are from any other provider in our industry.”
“There is no better barometer of the quality of a relocation provider’s service than the employees who experience it first-hand,” said Mark Bennett, Executive Vice President at Weichert Workforce Mobility. “The fact that we continue to earn the highest Net Satisfaction rating from these employees—in a highly competitive market, in a highly challenging time—shows the effectiveness of our efforts to deliver truly Legendary customer experiences.”
“Providing great customer service starts with hiring the right people and giving them the tools and empowerment to thrive,” said Vicki Lander, Executive Vice President of Weichert Workforce Mobility. “The one thing all of our colleagues share—from our front-line Counselors to our support teams—is an unparalleled sense of caring. It’s the primary reason that we’ve achieved best-in-class results in this survey for eight straight years and a reminder of why Weichert remains the relocation partner of choice for progressive companies focused on employee engagement.”