MORRIS PLAINS, NJ, November 1, 2017 – Weichert Workforce Mobility, one of the world’s leading providers of talent deployment solutions, has received the highest net satisfaction rating from corporate relocation managers in the Sixteenth Annual Relocation Managers Survey. Conducted by Trippel Survey & Research, this survey is the only industry-wide evaluation to rank the quality of relocation services based on input from managers of corporate programs.
This announcement comes on the heels of Weichert earning similar honors in Trippel’s Twenty-Third Annual Nationwide Relocating Employee Survey. With this latest accolade, Weichert has now received its industry’s highest net satisfaction rating from the two most critical stakeholders in any relocation—corporate relocation managers and mobile employees.
In addition to the highest net satisfaction, Weichert also outranked all of its competitors in the critical categories of “willingness to recommend,” “integrity,” “supplier networks,” “data security” and “likeliness to use this supplier one year from now.”
As Alan Trippel, founder of Trippel Survey & Research LLC and architect of these surveys explained, “‘Net satisfaction’ is the strongest and most accurate indicator of service quality, as it reflects the number of a company’s promoters minus the detractors to identify the company with the highest rate of exceptional performance among its employees.”
“While results such as these are a great source of pride for our company, they also help clients feel more confident about choosing us,” said Dave Bencivengo, President of Weichert Workforce Mobility.
“Earning our industry’s highest net satisfaction rating from both mobile employees and program managers confirms that our colleagues are not only providing Legendary Service to critical talent being relocated, but also to corporate managers who experience improved partnerships, better performance and heightened engagement across their mobile populations.”
Added Vicki Lander, Executive Vice President, “Achieving the highest score in this survey’s ‘willingness to recommend’ category is a testament to how well our colleagues bring added value to our clients’ programs, elevate mobility within our clients’ companies and make our client contacts more successful in their jobs. With each recommendation, our clients put their reputations behind our work, and that is something we will never take lightly. We are truly honored to earn that kind of brand loyalty.”
MORRIS PLAINS, NJ, September 7, 2017 – Weichert Workforce Mobility Inc., one of the world’s leading providers of talent deployment solutions, today announced a strategic partnership with Immedis, a market leader in international payroll and global mobility tax solutions, to deliver fully-managed global payroll and global employment outsourcing services to multinational organizations.
Through this partnership, Weichert will offer integrated local national and expatriate payroll solutions in almost any location around the world, relieving organizations of the burdens and risks associated with foreign payroll calculations and delivery. Payroll services include split pay, shadow payroll and gross-up, and offer a number of key benefits, including:
Accurate, timely payroll reporting that meets all local requirements
Mitigated risk through guaranteed payroll compliance.
Reduced cost through procedures and controls that ensure accurate payroll, eliminate erroneous payments and reduce potential penalties.
“Managing payroll, in one or multiple countries, can be a challenging task that drains resources and requires constant vigilance following and interpreting local rules and regulations,” said Stewart McCardle, Senior Vice President of Assignment Management Services and Global Supply Chain Solutions with Weichert Workforce Mobility. “Through our global payroll offering, we expertly manage every step of the process, freeing clients to focus on growing their business.”
The addition of global payroll services strengthens Weichert’s single-source global mobility solution, which also includes international relocation, expense management, compensation accumulation and expat tax preparation. By streamlining the management of these critical services through one provider, Weichert makes it faster, easier and more cost-effective for clients to deploy talent and remain complaint with constant changes in the tax and regulatory landscape.
Through Immedis, Weichert will also offer Global Employment Outsourcing (GEO) services, which allow organizations to perform a broad range of HR-related tasks, including hiring, payroll, tax withholding, labor law compliance in countries where they have no established legal entities.
“After exhaustive due diligence, Immedis emerged as the partner best equipped to strengthen our single-source value proposition,” said McCardle. “We look forward to working with them to bring greater value to our client partnerships through this unique solution.”
“We could not be more excited about our partnership with Weichert,” added Dave Leboff, President of Immedis. “Not only are our services complementary but the similarities between our client-centric and high performance cultures are striking. This will be a great win for Weichert clients and other multinational organizations that are looking for a complete and seamless expat and global payroll solution.”
MORRIS PLAINS, NJ, August 24, 2017 – Weichert Workforce Mobility, one of the world’s leading providers of corporate mobility solutions, received the highest Net Satisfaction score among service providers in its industry from relocated employees, according to the Twenty-Third Annual Nationwide Relocating Employee Survey.
As Alan Trippel, founder of Trippel Survey & Research LLC and architect of the survey explained, “‘Net Satisfaction’ is the strongest and most accurate indicator of service quality, as it reflects the number of a company’s promoters minus the detractors to identify the company with the highest rate of exceptional performance among its employees.”
Weichert Workforce Mobility also earned more “top block” ratings—scores of 9 or 10 on a ten-point scale, representing the highest level of satisfaction—than any other relocation provider.
This survey is the only objective, industry-wide survey to rank the quality of service provided by relocation companies based on feedback from transferred employees. The results allow HR professionals to assess the customer experience from their employees’ perspectives.
“Our colleagues are committed to delivering Legendary Service experiences, and there is perhaps no greater proof of their commitment than earning the highest net satisfaction ranking from mobile employees themselves,” said Dave Bencivengo, President of Weichert Workforce Mobility. “Our clients make significant investment in the recruitment and retention of key talent, and I’m proud to see these results confirm our ability to positively influence that investment.”
This marks the fourth consecutive year of this survey in which Weichert has received service satisfaction ratings well above the industry average. Studies show that relocated employees who are satisfied with the quality of service received during their moves are more likely to be engaged and productive in their new roles, reducing their employers’ risk of talent attrition.
“When you consider how disruptive relocation can be for mobile employees and their families, the fact that our colleagues elicit such an overwhelmingly positive response is both rewarding and inspiring,” added Vicki Lander, Executive Vice President of Weichert Workforce Mobility. “Our colleagues truly become lifelines for the mobile employees they serve, and these survey results underscore their role in keeping their customers happy and productive.”
Weichert Workforce Mobility, Inc., one of the world’s leading providers of mobile workforce management solutions, announced that Avrom Goldberg has joined the organization as Regional Vice President/Managing Director, Asia Pacific. He will lead the company’s Asia Pacific strategy and be responsible for managing service operations and expanding supplier partnerships throughout the region.
Along with Goldberg’s hiring, Weichert also announced an expansion of its Asia Pacific presence with a new office in Shanghai. Complementing existing offices in Hong Kong and Singapore, the Shanghai office enables Weichert to provide greater local resources and expertise to companies moving talent into, out of and across China. The new office is located in the central Huangpu district in the impressive Bund Center, one of the city’s most recognizable buildings.
Goldberg has over 30 years of experience in managing global workforce mobility programs for multinational companies. He began his career in 1983 managing international mobility in the Netherlands for a leading US-based relocation management company. He went on to establish his own destination services company in Amsterdam, creating the first Pan-European network of professional relocation services providers. He then joined a leading US-based relocation management company to create and manage its global DSP network. Avrom transitioned into business development roles across both EMEA and APAC before settling in Hong Kong in 2001. In 2006, he took on the role of Managing Director of Asia Pacific and the Middle East for Sirva and consolidated his reputation as a pioneer of APAC mobility. Most recently he served as Senior Vice President, Global Solutions, at Lexicon.
One of the relocation industry’s foremost experts on the China and APAC markets, Goldberg is the architect of several definitive research studies on the region as well as groundbreaking white papers on mobility in China and India, all of which have been widely referenced in global business publications. He was twice distinguished by The Forum for Expatriate Management, having won the EMMA award for “Outstanding Contribution to APAC Global Mobility” in 2016 and “Global Mobility Professional of the Year” in 2012
“Avrom has a solid track record for leveraging his deep local expertise, industry knowledge and long-standing relationships to help multinational companies seamlessly navigate Asia Pacific’s increasingly diverse and complex business landscape,” said Dave Bencivengo, President of Weichert Workforce Mobility. “I can think of no one better qualified to propel our APAC growth, and I’m confident he’ll have an immediate impact on our business.”
Added Lawrence Mahmarian, Weichert’s Senior Vice President of Global Operations, “With the addition of Avrom and the opening of our Shanghai office, we’ve significantly enhanced our ability to support both multinational clients looking to take advantage of China business opportunities and local corporations tackling talent mobility issues.”
“I’m excited to join a company where integrity and innovation are not just buzzwords, they’re part of their organizational DNA,” said Goldberg. “Weichert’s expanding APAC presence and resources will not only ensure the high caliber service for which Weichert is justifiably known, but it will also enhance the superior consultative strategies available to clients in-region to help them keep mobility aligned with their workforce goals and objectives.”
MORRIS PLAINS, NJ, January 25, 2017 – Weichert Workforce Mobility Inc., one of the world’s leading providers of global talent deployment solutions, announced today its collaboration with Going-there, Global Destination Services, to launch the Weichert Global Organizer. This new smart phone application helps corporations easily track mobile employees and business travelers to ensure compliance with strict immigration and tax laws.
The Weichert Global Organizer is extremely easy to use. Employees and business travelers simply enter their specific locations and the Weichert Global Organizer automatically begins tracking their time in each location, alerting the employee and HR of pending tax or immigration events such as visa renewal or days in a certain jurisdiction triggering tax liability. Data collected through the app is fed to a portal-based reporting system, giving HR managers accurate, real time access to the activities of all business travelers.
“With immigration and tax guidelines evolving more rapidly and enforcing entities pursuing violations with greater vigilance, companies that can’t accurately track the movement of their mobile workforce risk serious compliance issues, not to mention the heavy fines and business restrictions that come with them,” said Stewart McCardle, Senior Vice President of Assignment Management Services and Global Supply Chain Solutions with Weichert Workforce Mobility.
“The Weichert Global Organizer eliminates these compliance risks, automatically generating for companies a clear picture of the tax and immigration status of their employees and allowing them to be proactive, rather than reactive, to any concerns. Further, at tax time, all of the critical data that the employee and company need for filing and reporting is easily accessible in one place.”
Beyond immigration and tax compliance, the Weichert Global Organizer addresses another issue of critical importance to companies managing mobile workforces: duty of care. In the event of an emergency, the app empowers HR managers to instantly locate their employees at any point on the globe, alert them to danger and, if necessary, evacuate them to a place of safety.
“Immigration, tax and duty of care represent the three biggest challenges for managing mobile talent and business travelers,” said McCardle. “The Weichert Global Organizer is the only app of its kind to track and synergize the data surrounding these functions into actionable information for HR and corporate mobility managers.”
MORRIS PLAINS, NJ, December 6, 2016 – Weichert Workforce Mobility Inc., one of the world’s leading providers of global talent deployment solutions, announced today that as part of its rigorous commitment to operational excellence, the company has successfully completed its SOC 1 Type 2 Report.
This Report attests that Weichert’s systems, and operational and security controls have been carefully audited by the independent CPA firm CohnReznick LLP and found to be suitably designed to achieve their objectives and consistently applied throughout the evaluation period of April 1, 2016 to September 30, 2016.
Controls examined include homesale and expense management services, encompassing such key operational components as managed security services, change management, service delivery, support services, logical and physical security, managed hosting services, managed storage and backup services.
Annual SOC 1 audits are a best practice risk mitigation strategy that Weichert commits to annually to demonstrate the integrity of its internal controls. Companies that complete annual SOC 1 assessments are able to demonstrate a substantially higher level of security assurance and operational visibility than companies that do not conduct such assessments.
“We pride ourselves on our intense, companywide focus on internal controls and for establishing the industry standards in process improvement, data security and risk mitigation,” said Anthony Pilato, Weichert Workforce Mobility’s VP of Financial Services. “Our continued commitment to the SOC 1 Type 2 standards gives our clients the confidence to focus on what is truly important, managing and engaging their mobile talent.”
MORRIS PLAINS, NJ, September 27, 2016 – Weichert Workforce Mobility Inc., one of the world’s leading providers of global talent deployment solutions, has been certified by the U.S. Department of Commerce as compliant with the new EU-U.S. Data Privacy Shield Framework.
This Framework was developed by the U.S. Department of Commerce and the European Commission to provide companies on both sides of the Atlantic with a standard for upholding European Union data protection requirements when transferring personal data from the EU to the U.S. in support of transatlantic commerce.
With this certification, Weichert Workforce Mobility gives its clients the confidence that the personal data of their mobile employees is being managed within the strictest protection methods and processes, and that Weichert is employing safeguards that meet European legislation guidelines for the processing of personal data being transferred to non-EU countries. To achieve and maintain certification, Weichert has also demonstrated and committed to seven specific Privacy Shield Principles: Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement and Liability.
“We are proud to be among the first companies in our industry to achieve compliance with the new EU-U.S. Data Privacy Shield Framework,” said Steve Jones, Weichert Workforce Mobility’s Executive Vice President, General Counsel & Compliance. “Our vigilance in pursuing certification reflects a long-standing commitment to meeting international standards for security, privacy and compliance.”
Additional information on the EU-U.S. Data Privacy Shield Framework and an up-to-date list of compliant organizations can be found at the U.S. Government’s Privacy Shield website.
MORRIS PLAINS, NJ, September 7, 2016 – Weichert Workforce Mobility Inc., one of the world’s leading providers of global talent deployment solutions, announced that Ann Stafford has joined the company as Regional Vice President of Canadian Operations.
In this capacity, Stafford will chart Weichert Workforce Mobility’s strategic direction in Canada, overseeing client partnerships, customer service delivery, talent development and supply chain management and helping to identify new business opportunities. Working out of the company’s Toronto office, she will report directly to Vicki Lander, Executive Vice President.
A veteran of Canadian workforce mobility, Stafford is an accomplished leader with over 25 years of experience managing teams and servicing clients worldwide. She has a proven track record for optimizing employee engagement and operational effectiveness.
Stafford comes to Weichert from Brookfield, where she most recently served as VP, Client Services, responsible for relationship management and service delivery while overseeing teams across Canada, the UK, Singapore and Shanghai. As a member of the Board of Directors of the Canadian Employee Relocation Council (CERC), she is also well-attuned to the unique mobility and talent management needs of Canadian companies.
“Ann brings a fresh perspective and an exciting new energy to our already successful Canadian operations,” said Lander. “The skill set she offers—from her service focus to her ability to work seamlessly across borders, time zones and cultures—will elevate our team’s knowledge and help us continue to build momentum across Canada.”
“For years, I’ve watched Weichert’s remarkable growth throughout Canada, and been impressed with the company’s ability to create flexible solutions that address clients’ unique needs and objectives,” said Stafford. “Now that I’m a part of this organization, I look forward to leveraging this agility to become a trusted partner to corporations across Canada and around the world.”
MORRIS PLAINS, NJ, July 21, 2016 – Weichert Workforce Mobility, one of the world’s leading providers of corporate talent deployment solutions, received the highest service satisfaction ratings from relocated employees among the largest companies in its industry, according to the Twenty-Second Annual Nationwide Relocating Employee Survey.
Conducted by Trippel Survey & Research LLC, the Annual Nationwide Relocating Employee Survey is the only objective, industry-wide survey to rank the quality of service provided by relocation management companies based on evaluations from recently transferred employees. This year’s results reflect the input of 6,878 mobile employees moving within the United States.
Among the industry’s five “large size” suppliers, Weichert Workforce Mobility achieved the highest average service satisfaction score and the highest overall net satisfaction rating. In addition, among large size suppliers, Weichert earned the highest percentage of “top block” scores, which are scores of 9 or 10 on a ten-point scale, with 10 representing the highest level of satisfaction.
This marks the third consecutive year of this Survey in which Weichert has received the highest service satisfaction rating from relocating employees among its largest-sized competitors. Studies show that relocated employees who are satisfied with the quality of service received during their moves are more likely to be engaged and productive in their new roles, reducing their employers’ risk of talent attrition or loss of relocation investment.
“We think of delivering Legendary Service as part of our corporate DNA, something that starts with each colleague creating her or his own Personal Service Vision and flourishes through ongoing training, empowerment and inspiration,” said Dave Bencivengo, President of Weichert Workforce Mobility. “The fact that we continue to outrank our largest competitors in this Survey provides validation that our service focus is making a difference, and creating a more satisfying experience for our clients’ most valued employees.”
CHICAGO, IL, June 28, 2016 – Weichert Workforce Mobility, one of the world’s leading providers of global talent deployment solutions, announced that Lisa Rodriguez has joined the company as Regional Vice President for the Midwestern United States.
In this role, Rodriguez will oversee operational activities and spearhead strategic development in her region. Core responsibilities will include engaging and developing staff to ensure Legendary Service experiences, serving as a trusted advisor to corporate clients and helping to identify new business and partnership opportunities. Working out of the company’s Center of Excellence in Chicago, Rodriguez will report directly to Executive Vice President Vicki Lander.
Throughout the last twenty years, Rodriguez has worked extensively in HR and workforce mobility with special focus on global and domestic program management, talent development, client and vendor relations, business process improvement, stakeholder communication, performance tracking and change management. She comes to Weichert Workforce Mobility from Civis Analytics where she served as Vice President of Operations. Prior to that, she worked as Senior Director of Operations at Aon, overseeing global talent deployment, and spent six years at Abbott Laboratories in a number of increasingly strategic HR leadership roles.
Complementing her professional experience, Rodriguez is a certified six sigma black belt, and holds an MBA from DePaul University in Chicago.
“Lisa’s rich background in workforce mobility and talent management will make her a valuable partner to companies seeking to build greater synergy between these two disciplines,” said Lander. “I have no doubt that her leadership skills, enthusiasm and innovative insight will drive positive outcomes for our colleagues, clients and service partners.”
“It’s an exciting and rewarding time to be part of this company,” said Rodriguez. “There’s an incredible amount of positive buzz surrounding Weichert in our industry, and I look forward to collaborating with my new colleagues to build upon that momentum.”